If any group can crack open the energy supply market, it may be local authorities: existing customers, strong balance sheets, the power to make things happen. But so far there’s been a lot of consultancy and very little action. That could be about to change, writes Brendan Coyne
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Independent energy companies now supply 12% of the domestic market and that is set to rise, delegates at Cornwall Energy’s retail event heard.
Drax Power is to pay a £28 million penalty for its failure to meet Community Energy Savings Programme (Cesp) targets.
Energy regulator Ofgem has written to the chief executives of energy companies to tell them to improve the way they handle customer complaints or face regulatory action.